Heatherized, Inc. — thestrategyaccelerator.com, Heatherized.com, Strategy Accelerator™ and Related Services
Effective Date: January 3, 2026
1. Acceptance of Terms
These Terms of Service and Program Terms ("Terms") govern your access to and use of websites and online properties owned or controlled by Heatherized, Inc. that link to these Terms, including thestrategyaccelerator.com, heatherized.com, and related subdomains or pages (collectively, the "Site"), and your purchase or participation in our products and services, including Strategy Accelerator™ (collectively, the "Services").
By accessing or using the Site or Services, or by purchasing or enrolling in a program, you agree to be bound by these Terms and by the policies incorporated by reference, including our Privacy Policy and our Refund Policy, Extension Support Guarantee, and Payment Terms (ACH Only). If you do not agree, do not use the Site or Services.
2. Eligibility and Authority
You represent that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are enrolling on behalf of a company or other entity, you represent that you have authority to bind that entity, and "you" and "Client" refer to the entity and its authorized participants.
3. Program Enrollment; Application and Acceptance
Certain Services, including cohort-based programs, may require an application and acceptance. We may accept or decline any application in our sole discretion. Cohorts may be limited in size, and enrollment may close when capacity is reached.
Program details (including scope, schedule, deliverables, pricing, and included participants) will be described on the applicable order form, checkout page, and/or written agreement provided at enrollment (the "Order Form"). To the extent of any conflict between these Terms and an Order Form, the Order Form controls for that specific purchase.
"Program Start" has the meaning set forth in the Refund Policy, Extension Support Guarantee, and Payment Terms (ACH Only).
4. Payments, Billing, and Access
A. ACH only; payment in advance
Unless expressly agreed in writing, all Program Fees must be paid in full in advance by ACH bank transfer and/or ACH debit. No access to Program Materials, portals, templates, recordings, or live sessions will be provided unless and until payment has cleared.
B. Billing issues and failed payments
If an ACH payment is returned, rejected, reversed, or disputed, we may suspend access until payment is cured. You are responsible for any fees assessed by your bank or our processor, as described in the Refund Policy and Payment Terms.
5. Refunds; No Chargebacks
Refund eligibility and the Extension Support Guarantee (if applicable) are governed exclusively by our Refund Policy, Extension Support Guarantee, and Payment Terms (ACH Only), which is incorporated by reference. Except as expressly stated in that policy or required by law, all sales are final after Program Start.
You agree to contact us first at [email protected] to attempt to resolve any billing dispute before initiating an ACH return or bank dispute. Nothing in this section limits any non-waivable rights you may have under applicable law.
6. Program Delivery; Changes and Communications
We may deliver Services through live sessions, recordings, digital content, templates, workbooks, and other resources ("Program Materials"). We may update Program Materials, schedules, session times, and delivery methods as reasonably necessary to operate the Program, provided we do not materially reduce the core purchased deliverables.
You consent to receive transactional communications regarding your enrollment, scheduling, Program updates, and support. If you provide a phone number, we may send SMS/text messages for scheduling and reminders in accordance with our Privacy Policy.
7. Participant Responsibilities; Conduct; Cohort Community
You agree to participate in good faith, complete assigned work, and provide timely information reasonably requested to support delivery of the Services. You are responsible for your business decisions, implementation, and results.
Cohort conduct standards: You agree to engage professionally and respectfully. Harassment, disruption, or conduct that interferes with the cohort experience is prohibited. We may remove any participant for cause and terminate access as described in Section 13.
8. Confidentiality
During the Services, you may receive confidential or proprietary information belonging to the Company or other participants ("Confidential Information"). You agree to protect Confidential Information and not disclose it to any third party, except to your authorized internal team members who need to know and are bound by confidentiality obligations.
This section does not restrict information that: (i) is publicly available through no fault of yours, (ii) you lawfully possessed before receiving it, or (iii) you independently developed without use of Confidential Information.
9. Recordings and Replays
Sessions may be recorded. Recordings may capture audio, video, participant names, chat messages, screen shares, and content shared during sessions. Recordings may be made available to enrolled participants for program participation purposes.
You may not record sessions without our prior written consent. You may not download, reproduce, distribute, or share Program recordings outside your organization. You are responsible for ensuring you have the rights to share any information you choose to share during recorded sessions.
10. AI Tools and Participant Content
We may use AI-enabled tools (including ChatGPT and Microsoft Copilot) to assist in program delivery and internal workflows (e.g., summarization, organization, drafting, and implementation support). AI tools assist our team; they do not make final decisions regarding eligibility, payment, or outcomes without human review.
Do not submit sensitive data (such as Social Security numbers, bank credentials, health information, precise personal identifiers, or other regulated data) into forms, chats, uploads, prompts, or program tools.
11. Intellectual Property; License; Restrictions
All Program Materials and all content on the Site and within the Services, including templates, worksheets, frameworks, recordings, videos, slides, written materials, and trademarks, are owned by the Company or its licensors and are protected by intellectual property laws.
Subject to full payment and compliance with these Terms, we grant Client a limited, non-exclusive, non-transferable, revocable license to use Program Materials for internal business purposes within Client’s organization only. Except as expressly permitted in writing, you may not: (i) reproduce, publish, sell, sublicense, or distribute Program Materials outside your organization; (ii) create derivative works for resale or redistribution; (iii) share login credentials; or (iv) remove proprietary notices.
Feedback. If you provide suggestions, ideas, or feedback, you grant us a non-exclusive, worldwide, royalty-free license to use and incorporate that feedback without compensation, provided we do not disclose your confidential information.
12. Disclaimers; No Guarantees; No Professional Advice
The Services are educational and advisory in nature and do not constitute legal, tax, accounting, investment, or other professional advice. You should consult qualified professionals for advice specific to your circumstances.
We do not guarantee any specific outcome, revenue, profit, savings, or results. Outcomes vary based on numerous factors, including your execution, team participation, and business conditions.
THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.
13. Termination; Suspension; Removal for Cause
We may suspend or terminate your access to the Site or Services for: (i) nonpayment, (ii) material breach of these Terms or incorporated policies, (iii) confidentiality or intellectual property violations, or (iv) misconduct. Termination may include removal of participants from a cohort.
Upon termination, your license to use Program Materials ends. Sections intended to survive (including Intellectual Property, Confidentiality, Disclaimers, Limitation of Liability, Indemnification, and Dispute Resolution) will survive termination.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMPANY’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SITE OR SERVICES EXCEED THE AMOUNTS PAID BY CLIENT TO THE COMPANY FOR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, OR LOSS OF DATA.
15. Indemnification
You agree to indemnify, defend, and hold harmless the Company and its directors, officers, employees, contractors, and agents from and against any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (i) your use of the Site or Services, (ii) your violation of these Terms, or (iii) your violation of any law or the rights of a third party.
16. Dispute Resolution; Arbitration; Class Action Waiver
A. Informal resolution
Before filing a claim, you agree to attempt to resolve disputes informally by contacting [email protected] with a description of the issue. If the dispute is not resolved within thirty (30) days, either party may proceed as set forth below.
B. Mediation and binding arbitration
Except for claims seeking injunctive or equitable relief for confidentiality or intellectual property violations, any dispute, claim, or controversy arising out of or relating to the Site, Services, or these Terms will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will take place in Hillsborough County, Florida, unless the parties agree otherwise. Judgment on the award may be entered in any court having jurisdiction.
C. Class action waiver
You and the Company agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, collective, or representative proceeding. Unless both you and the Company agree, the arbitrator may not consolidate more than one person’s claims and may not preside over any form of a representative proceeding.
D. Governing law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.
17. Privacy
Your submission of information through the Site or Services is governed by our Privacy Policy, which is incorporated by reference.
You also acknowledge and agree that the Company may share Personal Information with (i) its sister company, Lodestar Solutions, Inc., for invitations to educational events (including CPE-credited programs) and related communications, and (ii) program sponsors and event partners in connection with the Program, as described in the Privacy Policy.
If you register or purchase through a referral partner or affiliate link or code, the Company may share limited information with that affiliate solely to attribute the referral and administer commissions. Your purchase contract is directly with the Company, and affiliates are not authorized to accept payment, issue refunds, or modify these Terms. You may opt out of marketing communications as described in the Privacy Policy, subject to lawful transactional communications.
18. Severability; Waiver; Assignment
If any provision of these Terms is held to be unlawful or unenforceable, the remaining provisions will remain in full force and effect. No waiver is effective unless in writing. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.
19. Entire Agreement; Order of Precedence
These Terms, together with the Privacy Policy, Refund Policy and Payment Terms, and any applicable Order Form, constitute the entire agreement between you and the Company regarding the Site and Services, and supersede prior or contemporaneous communications. In the event of a conflict, the order of precedence is: (1) the Order Form, (2) the Refund Policy and Payment Terms for refund/payment matters, and (3) these Terms.
20. Changes to Terms
We may update these Terms prospectively by posting an updated version on the Site with a revised effective date. Your continued use of the Site or Services after changes are posted constitutes acceptance of the updated Terms.
